What is claims processing automation?

Claims process automation refers to the removal of human intervention in parts or each step of the claims process. Complex claims are often hindered by unstructured documents such as medical records, field adjuster reports, and death certificates, which are frequently submitted by email.

Instabase is the automation platform of choice for insurance carriers and brokers to automate unstructured data in claims, increasing accuracy and customer satisfaction, while reducing cycle time, claims leakage, and expenses.