Customer Experience

Through its partnership with Instabase, İşbank has automated its money order processes, gained operational efficiencies, and improved the customer experience.

The Healthy Habits research study by NatWest and the University of Edinburgh uses Instabase to combine health and financial data and find valuable insights into the relationship between health habits and financial well-being.

There are few processes that the average person goes through that are as document-reliant as mortgage origination. Loan documentation can...

Today’s P&C insurance companies operate in a particularly challenging climate. As some of the oldest companies existing globally,  insurers often...

Client onboarding can represent an exciting time for a financial institution. A new customer means an expanding book of business,...