Archive

Customer Experience

İşbank Reduces Manual Burden of Processing Money Orders With Instabase
Through its partnership with Instabase, İşbank has automated its money order processes, gained operational efficiencies, and improved the customer experience.
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NatWest and the University of Edinburgh Leverage Instabase’s AI to Uncover Insights for Boosting Customers’ Financial Health
The Healthy Habits research study by NatWest and the University of Edinburgh uses Instabase to combine health and financial data and find valuable insights into the relationship between health habits and financial well-being.
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Improve Mortgage Customer Experience with Loan Automation
There are few processes that the average person goes through that are as document-reliant as mortgage origination. Loan documentation can...
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Customer-Centric Insurance: Improving Claims Processing
Today’s P&C insurance companies operate in a particularly challenging climate. As some of the oldest companies existing globally,  insurers often...
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Reduce Risk and Protect Your Financial Services Clients by Automating Unstructured Data
Overview The transformation of the financial services industry to a more digital environment has contributed to significant increases in regulatory...
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Supercharge Client Onboarding
Client onboarding can represent an exciting time for a financial institution. A new customer means an expanding book of business,...
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