Revolutionize the process for collating, understanding and assessing disputes across debit and credit card journeys. Remove friction and empower operators to serve customers faster.
Triage, assess and resolve transaction disputes at scale
Reduce average handling timeProcess disputes faster by freeing up operations agents to focus on assessment rather than data transcription.
Cut out leakage from the processAvoid leakage in the disputes operations process by automating data extraction and validation.
Improve customer experienceServe customers faster with reduced back-and-forth. Be right the first time, and eliminate lengthy disputes backlogs.
Split Up PacketsIdentify where one document starts and ends in large messy packets and split out accordingly.
Detect DuplicatesCompare data points to an existing source of truth in real-time to identify duplicates or errors.
Extract InformationPull out key information from variable documents needed to enable assessors.