Claims Processing

Transform the claimant experience by unlocking data trapped in messy and unstructured claim documents. Eliminate duplicates, decrease handling times, and reduce the cost base.

Benefits

Automate the manual review holding back the claimant experience

Reduce handling time

Process claims faster by freeing up operations agents to focus on assessment rather than data transcription
Cut out leakage

Avoid leakage in the claims operations process by automating data extraction and validation
Improve customer experience

Serve customers faster, be right the first time, and eliminate claim backlogs

Highlights

Split Up & Classify Application Packets

Split-up and classify large document packets submitted by customers into their individual segments automatically.
Extract Information

The real world is messy, and documents submitted as part of claims journeys are often highly variable and unstructured. Automatically extract key fields needed for processing.
Validate Output & Flag Targeted Review

Assist operations agents by flagging only the fields that need an extra check, and ensure that any errors are captured robustly upfront.

case study

Customer Success